Aircraft Services for Quantum Control
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Quantum’s Aircraft Services module is designed for aircraft repair stations, MRO facilities and full service Fixed Base Operators.
Quantum’s Aircraft Services module includes an integrated approach to Quoting, Work Package generation, Job Card management, Labor recording, Consumables management, Rotable Exchanges, Shop Services, Vendor Services, Cost and Profit management and finally Invoicing.
Whether you are performing heavy checks on large aircraft or light aircraft or helicopters, this module emphasizes regulatory compliance and at the same time minimizes data entry while maximizing efficiency and productivity in your hangar.
Work Package Generation
- A work package is created for a visit of the aircraft or any servicing event. The servicing event can be for minor line maintenance or a complex heavy check or major overhaul.
- A work package consists of Job Cards that contain the detail work requirements and regulatory statements of work to be done.
- Data entry is minimized by applying templates for routine maintenance or recurring non-routine tasks. Job Cards can also be generated from the aircraft Due List (Aircraft Configuration module), or downloaded from systems such as CAMP.
- All costs associated with the work are collected real-time in one convenient order. This includes costs for labor, parts, vendor services and charges.
- Billing profiles are associated with the work package to manage contractual agreements with customers as they relate to pricing for labor, parts and services.
Job Card Management
- Job Cards may be added as a group or individually.
- Job Cards may be added automatically from a maintenance schedule if integrating with the configuration module, or from systems such as CAMP.
- Job Cards can reference the servicing procedure, estimated labor, required tools, scanned images, parts requirements and sign-off requirements.
- Labor can be recorded for each card using bar code devices or from time cards. Labor estimates can be compared to actual labor, and variance reports are provided.
- Job Card sequence numbers can be automatically assigned, indicating routine, non-routine, warranty, ATA, zone etc.
- The status of each job card is tracked individually by configured statuses that you choose.
- Publications can be automatically tracked to a job card by model number.
- Job cards may be deferred to a later date or moved to another work package.
- Job cards may be analyzed by various criteria such as discrepancy, task code, position reference, tail number, model, customer, etc.
- Each job card is tracked by opened and closed date.
- Each job card can have an individual sign-off or can be mandatory at your discretion.
- Sign-off may be password protected and is tracked in the job card.
- All costs such as labor, outside services, and parts issued can be tracked by individual job card.
- Quoting and billing may be processed by individual job card.
- Reparable parts can be routed out to shops for repair or upgrades and remain linked to the original job card. When necessary, the exchange process is supported.
- Labor can be manually recorded from time cards, or scanned on to each job card using wireless recording devices.
- Users can generate individual job cards or a complete Job Listing, and can include printed bar codes for ease of scanning.
- Multiple mechanics can log on to the same job card.
- Mechanic ‘skills’ are tracked and associated with their user log on code. The job card skill requirement can be validated against the qualifications of the employee recording labor.
- Default skills set up in a table collect the cost and pricing for time and materials calculations.
- Mechanics can scan on and off of a “batch” of job cards to improve labor capture efficiency.
- Labor due to rework or labor over and above the customer agreement may be tracked.
- ‘Unproductive’ time can be managed by employee, for example time spent in training and/or meetings, etc.
- Labor collection on work packages integrates with the Quantum’s optional Time & Attendance module.
- Labor recorded against a job may be edited by the appropriate supervisors to correcterroneous scans.
Consumable Parts Management
- Parts may be imported from pre-defined templates for routine work.
- Parts may be added to the work package as needed at any time with just a few keystrokes.
- Stock may be allocated automatically based upon condition and/or levels defined by the user.
- Pick tickets may be generated automatically and routed directly to Stores.
- Quantities available are clearly visible when adding parts to the work package.
- Parts may be scanned into a work package so that they are added, reserved and issued in one process.
- If quantities are not available, parts are automatically put into a purchase management status.
- Priorities may be attached to parts as well as need dates.
- Alternates may be reserved and issued easily Requisitions may be printed if necessary for shortages.
Rotable Parts Management (note that all the features in consumable parts management also apply to rotable management)
- Part serial numbers are stored and maintained for every part removed and installed in the aircraft.
- Exchanges are tracked by the part removed from the aircraft to the part installed on the aircraft.
- Time life data can be recorded for each part.
- A complete history of each part is maintained and remains on the work package and in part history.
- Loaner parts can easily be tracked.
- Purchase requests may be created for a part that may need to be approved prior to purchase.
- Costs may be entered for parts removed and turned into stock from an aircraft.
- Any part installed on an aircraft may be located through a convenient BOM Inquiry search.
- Repair Orders may be linked to parts removed from the aircraft.
- Costs of the repair are captured and recorded on the job card.
- Customers may be billed back for the repair though the work package along with all other charges.
- The repair order is linked to the job card and easily accessed with one keystroke.
- Requests for Quotes to vendor may be linked to parts for pricing and quoting purposes.
- Purchase orders for service charges may be created from the work package to capture both costs and pricing to customers.
Cost and Profit Management
- Costs are captured for all parts issued, services rendered and labor recorded.
- An on screen cost analysis is accessible for each work package which displays parts, labor hours, miscellaneous charges, outside services, and warranty costs as well as total work package cost in comparison to the cost threshold.
- An on screen Profit Browse is available by various search criteria which displays costs, prices billed to customer as well as the profit margin for parts, labor, miscellaneous, outside services and warranty costs.
- A preliminary billing report is available per work package that will display potential billing prices along with costs to ensure proper profit margins are maintained.
- Both the Quoting and Billing screens display costs and pricing data to ensure proper profit margins are met.
- WIP reports (detail and recap) help track costs while work is in progress for materials, labor and miscellaneous charges.
- Quotes can be prepared for an entire work package, groups of job cards or single job cards. Quotes can detail labor, parts, servicing and special charges.
- Flexible pricing formulas are available to suit your business needs. This includes flat-rate, cost-plus markup for labor and parts or actuals.
- New versions of existing quotes may be added.
- Statuses such as sent to customer and or approved may be applied to quote.
- Searching for quotes may be independent of work packages and tracked by status.
- A flexible selection screen allows you to include only the job cards, parts, labor and charges you wish to quote.
- Vendor RFQs may be linked to parts on the customer quote and pricing from the vendor applied to the customer quote at your discretion.
- Notes and clauses may be included in the printing of the quote.
- Once the final quote is approved, it may be rolled into a billing eliminating any need for repetitive data entry.
- Invoices can be generated directly from quotes, or directly from the elements of the work package.
- Multiple pricing formulas may be stored in a table by customer allowing for automatic pricing. Various pricing formulas include markups defined from a table by customer or by job card.
- Costs and prices clearly displayed on the header in the billing window.
- Multiple invoices can be created from one work package, for one or more customers.
- Taxes may be applied as necessary.
- Consumable charges may be applied based on the labor total.
- Freight stored with parts issued to the job may be applied to the billing.
- Completely integrated with the core invoice module and accounting module.
- Currency and currency exchange rate may be selected at the time of billing.
- Deposits and progress billing methods are supported.
Work Flow Management
In Work Packages, groups of job cards can be dependent on other ‘groups’ of job cards.
The specifics are as follows:
- Job cards are assigned to a ‘group’.
- A ‘group’ (collection of Job Cards) is scheduled against other groups of job cards.
- In MS Project, the groups will follow the dependencies, but can be moved around as needed to accommodate resource requirements/availability. After manipulation in MS project, the groups will have specific start dates.
The information below illustrates this. This will allow you to schedule work in ‘dependency’ order and use MS project to manage resource capacity issues more accurately.
Work Flow in the Hangar
- Define Work Flow Groups
- Define Dependencies between ‘Groups’
- Job Cards Dependency follow Group Dependency
- Use MS Project to Manage Resource Capacity
Work Flow ‘Groups’
- Work Packages will have the ability to reference user definable Work Flow Groups. These Groups can be used to illustrate the work flow dependencies as they relate to Job Cards.
- Each Job Card in the WP will be assigned to a Group.
- Dependencies of Job Cards are illustrated through work flow ‘Groups’.
- The sequence number of the Group will indicate order and dependency of the Groups.
- Groups with the same sequence number are considered parallel for the initial schedule.
- Job Card dependency will follow Group flow dependency.
Job Card Dependencies
MS Project can be used for Capacity Planning
Inside MS project, the drag-and-drop feature can be used to re-orient the schedule around optimum resource availability.
When this data is imported back into Quantum, each Group (and related job cards) will have a scheduled start date based on MS project schedule.